Envision Retail Services

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Managing Staff and Sales in Sports Retail

Staff planning

For many years Staff Scheduling has been the buzz word for retailers looking to have better control over their staff costs.

We have a slightly different view.

We have delivered significant and sustained benefits for clients by following a simple philosophy – a staff schedule is of no use if you can’t get people to work to it!

So we address the following 5 issues to deliver a sustained workforce planning process and system:

Getting the right amount of staff flexibility.
Knowing the staff hours that we need to serve the customer and meet time critical tasks
Acknowledging that we will never get anywhere near perfect staff flexibility so how can we use tasks that are not time critical to fill any gaps?
Getting it 80% right is better than 100% wrong!
With staff turnover levels, the benefits of planning often erode over time as contracted hours drift away from the ideal model. We have developed a way of keeping these in line.

To see how we have used a wide ranging staff planning process to deliver significant cost savings for a client please click here (comming soon)