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Service Level Agreement |
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At Envision Retail we pride ourselves on the integrity with which we approach our business dealings with our clients and associates. Below are some of the key principles that our clients tell us are important to them and therefore direct the way that we conduct our business. Quality AssuranceOur reputation depends of the high quality of work that we produce and we aim to maintain the quality and consistency of what we do through ongoing review with our clients. We also take great care to be completely objective in our judgement and any recomendations that we make so that issues are never influenced by anything other that the best interests of our clients. ConfidentialityWe are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients. We apply this approach both in terms of normal commercial confidentiality and the protection of all personal information recieved in the course of provising the business services concerned. We extend the same standards to all of our customers, suppliers and associates. Conflict of InterestDue to the sensitive nature of our particular business services, we will NOT undertake work with a direct competitor of an existing client. |
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